Get in Touch
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Contact Information
Address
123 Flower St
Downtown - São Paulo/SP
ZIP: 01234-567
Phone
(11) 9999-9999
WhatsApp available
24h emergency service
contact@petcare.com
emergency@petcare.com
Response within 2 hours
Opening Hours
Monday to Friday: 8am to 6pm
Saturday: 8am to 2pm
Sunday: Emergencies
Our Location
PetCare Veterinary Clinic
123 Flower St - Downtown
São Paulo/SP
Frequently Asked Questions
How does online booking work?
Our booking system is simple and fast. Just fill in the owner and pet details, choose the desired service, and select an available date and time. You will receive a confirmation by email.
Can I cancel or reschedule an appointment?
Yes, you can cancel or reschedule up to 2 hours in advance. Please contact us by phone or WhatsApp to make changes.
What payment methods do you accept?
We accept cash, debit card, credit card (up to 12 installments), PIX, and bank transfer. Payment is made at the clinic after the service.
Do you handle emergencies?
Yes, we have 24-hour emergency service. For urgent cases, please call (11) 9999-9999 directly. Our team is always ready to assist your pet.
Do I need to bring any documents for the first visit?
We recommend bringing the pet's vaccination card, previous exams (if any), and an ID of the owner. This helps us provide the best care.
Is the pet daycare open every day?
The daycare is open from Monday to Friday, 7am to 6pm, and on Saturdays from 8am to 2pm. We offer morning, afternoon, or full-day shifts, according to your needs.